1. Support and contact availability
Honey Bear is operated by ABLEV LLC. This page offers guidance while the app is prepared for public release. Support and privacy contact details will be added here when the contact route is ready.
This website has no contact form and does not currently receive support, privacy or account-deletion requests. No support email address is being advertised until it is ready to receive them.
For help through an available in-app channel, include your app version, iOS version, what you tried and non-sensitive error text. Leave out passwords, sign-in codes, private conversations and location details.
2. Accounts and deletion
Apple and Google are the primary sign-in choices planned for launch. Email-and-password signup and sign-in are being prepared as a secondary option under “More sign-in options”; release availability has not yet been verified. Use only the choices enabled in your installed version. Signing out, uninstalling and ending a pairing do not by themselves delete a cloud account. See Account deletion for the intended scope and current request-route availability.
4. Apple billing
Manage an available recurring subscription through your Apple account. Uninstalling, unpairing and account deletion do not cancel billing. Use the app’s restore control when available.
Cancel an Apple subscription
Request an Apple refund
Apple determines refund eligibility under its process and applicable law. If someone is in immediate danger, contact the appropriate local emergency service; Honey Bear is not an emergency service.